Privacy policy

Last updated: June 23, 2026

FHJ FORGED respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, submit a quote request, contact us or place an order.

Information We Collect

We may collect personal information that you provide to us, including:

  • Name

  • Email address

  • Phone number or WhatsApp number

  • Country and shipping destination

  • Company name, if provided

  • Vehicle make, model and year

  • Wheel specifications and fitment details

  • Uploaded reference images or files

  • Order, quotation and payment communication

  • Shipping address and billing information when applicable

We may also collect technical information such as browser type, device information, IP address, pages visited, referring website, cookies and analytics data.

How We Use Your Information

We may use your information to:

  • Respond to quote requests

  • Review vehicle fitment and wheel specifications

  • Provide product consultation and customer support

  • Prepare quotations, invoices and order confirmations

  • Arrange production, packaging and shipping

  • Communicate about your order or inquiry

  • Improve our website, products and services

  • Prevent fraud, abuse or unauthorized activity

  • Comply with legal, tax, customs or business requirements

Custom Quote and Order Communication

Because FHJ FORGED products are custom made-to-order forged wheels, we may use the vehicle and fitment information you provide to review wheel size, width, offset, PCD, center bore, brake clearance, finish options and other custom requirements.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior and support marketing or analytics functions.

We may use tools such as Shopify analytics, Google Analytics, advertising pixels or similar technologies to understand how visitors interact with our website and to improve our services.

You can adjust cookie settings through your browser settings. Some website functions may not work properly if cookies are disabled.

Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Website and ecommerce platform providers

  • Payment service providers

  • Shipping, logistics and customs service providers

  • Email, form, CRM or communication service providers

  • Analytics, advertising or website performance service providers

  • Professional advisors or authorities when required by law

These service providers may only receive information needed to perform their services.

Payments

FHJ FORGED may use payment methods such as bank transfer, PayPal invoice or other agreed payment methods depending on order type and destination country.

Payment information is processed by the relevant payment provider or financial institution. We do not store full credit card details on our website.

International Transfers

Because FHJ FORGED serves customers worldwide, your information may be processed or transferred across countries or regions where our business, platform providers, payment providers, logistics providers or service providers operate.

Data Retention

We keep personal information only as long as reasonably necessary for business, order, support, accounting, legal, tax, customs or recordkeeping purposes.

Quote and order records may be retained to support customer service, warranty review, fitment history and business records.

Your Rights

Depending on your location, you may have rights to access, correct, update or request deletion of your personal information.

To make a privacy-related request, please contact us using the email address below. We may need to verify your identity before processing your request.

Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse or alteration. However, no method of online transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites or platforms. FHJ FORGED is not responsible for the privacy practices, content or policies of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date when applicable.

Contact

For privacy questions or requests, please contact us at:

sales@fhjforged.com